Mike DeSalvio

Learning Management System Development

Posted by mjdesalvio on 7/11/2011



A Learning Management System is a critical element to any business in need of a mass training solution. With an LMS the users have the ability to access customized training modules and courses, some of which come in media friendly versions. The general idea is to maintain a compliance with multiple regulatory agencies, training requires a verification process to assess or quantify that learning has taken place. This is where tests and quizzes come into play. The benefit of providing a comprehensive assessment is that an administrator can easily see who is compliant with training. Generally an 80% passing unit is used, meaning the lowest passing grade allowable is 80%. Many features are available with a custom LMS, including:

  • Grade distribution
  • Graphic Analysis
  • Analytics
  • Point distribution
  • Countdowns
  • Custom Workflows
  • Data Flexibility (import/ export)

  1. Training Modules are critical elements for an LMS for the principle reason of providing a segment of material in a format that can train employees outside a classroom. Many choose to use multimedia formats to achieve this feat but others may resort to assigned reading, supplemental materials and more.
  • Modules are available to integrate a wide variety of information into your LMS which provides your user with the ability to have more control while logged in. Critical modules like user permissions and grade tracking are very important to use because this functionality adds a great deal of control for the user.
  • Multimedia is an ever growing development. Only within the last five or six years have regulatory agencies fully recognized the use of videos for training purposes within an LMS to meet compliance. That being said, there are a great deal of considerations to be mentioned regarding the ethics of test making and the biases associated with training modules. These, we will touch upon in just a moment. The use of videos can be an extremely powerful tool for a training module but having a written or typed transcript of all recorded information is an important consideration to make.

2. Testing and Quizzes are a great way of assessing your sites learning retention and aptitude post training but is there a way to write them correctly?

  • Bias is a significant issue within a training module with regards to the content and narrator but there is also a wide range of bias associated with the testing method itself. Most testing modules will utilize multi-question formats which promote the use of Multiple Choice, True/ False, and Matching because these formats have pre-determined solutions or answers associated with them. The test writer can incorporate a wide range of bias within the assessment due to, in part by the question styles and basic content. If the same person or team writes the content for the training module, and also writes the content for the exam, there is a wide variety of cohesion between both. However, this is not always the case and often times, testing material may contradict the training content in a subtle way that can confuse a trainee. It is important to outline your content for both training and assessments while covering nothing more in these modules. This will ensure that all content is cohesive and accurate.
  • Validation and Verification is of key importance when administering a training module. Regulatory agencies require these provisions be made in an effort to assess the level of learning acquired or absorbed from the training module. The use of the various LMS functions and settings make this relatively easy but only if proper considerations have been made. Record retention and integrity are very important considerations with regards to document and record security. These requirements should be reviewed carefully with respect to your corresponding regulatory agency.
  • Many people have asked the question, How is it possible to gauge both compliance and learning in a work environment where testing as a form of training validation is not observed or tolerated? The answer is simple but resolves itself on a basic assumption. The causal relationship that is commonly associated with training as well as the lack-thereof plays a huge role in industry. Hence, training is performed to achieve a central goal; higher sales, lower injuries, maintain compliance, increase operational efficiency, reduce losses etc. If these goals have not been met in a post-training situation then the training has been a failure. In the context of safety compliance training, your validation of training is essentially the lack of workplace accidents, which could be directly related to the lack of worker’s comp claims. Regardless, the use of tests and quizzes with a learning management system integration is by far the most efficient method of assessing your sites success in respect to training modules. This can only be the case if proper considerations are made to mitigate the bias associated with those methods of validation.


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